AI-Powered Patient Reactivation

Your dormant
patients are
ready to book.

We write and deliver personalized SMS sequences to your inactive patient list — turning cold contacts into booked appointments in 7–21 days. HIPAA-compliant. Performance pricing available.

HIPAA BAA included
A2P 10DLC registered
48-hr launch
NDA on all data
  Campaign live
Response rate
18%
on 400 contacts sent
Appts booked
31
in first 14 days
RS
Rachel S. Day 3
Hi Rachel! It's been a while since your last visit at Austin Family Dental. We have openings this week and would love to see you back. Reply YES to book or STOP to opt out.
P
Patient reply 2 min later
YES please! What times do you have on Thursday?
✓ Appointment confirmed
8–25%
average
response rate
48h
campaign
launch time
$900+
avg value per
reactivated patient
30d
data deleted
after campaign
The Problem

You have revenue sitting
in your patient database.

Most practices have hundreds of patients who haven't returned in 6–24 months — not because they left, but because nobody followed up.

01
The average dental practice has 300–600 dormant patients

Each one represents $900–$3,000 in lifetime value. That's $270K–$1.8M sitting untouched in your practice management software.

02
Generic recall postcards get ignored

AI-personalized SMS achieves 8–25% response rates vs. 1–3% for postcards and email. Your patients are on their phones — meet them there.

03
Your team doesn't have time for manual outreach

We handle everything: writing the sequences, loading your list, running the campaign, and delivering a results report — in under 48 hours from order.

How It Works

From CSV to booked
appointments in 3 steps.

We handle the entire campaign end-to-end. You send us a patient export — we do the rest.

01
You export your patient list

Export a CSV from Dentrix, Eaglesoft, Curve, or any practice management software. We need: first name, mobile number, and last visit date. Our Patient Data Request Guide walks you through it step by step.

Takes ~5 minutes
02
We build and load your AI campaign

Claude AI writes personalized SMS sequences tailored to your practice, patient history, and timing. We load them into GoHighLevel and run compliance checks before anything sends.

Delivered within 48 hours
03
Patients reply — you book appointments

Responses come directly to your practice phone or front desk. We send a Week 1 performance check-in and a full results report at campaign close.

Results in 7–21 days
AI-written SMS sequence · Day 7 follow-up
Day 1 · 10:14 AM
Hi Sarah! It's been a while since your last cleaning at Bright Smile Dental. We'd love to catch up — we have availability this week. Reply YES to book or STOP to opt out.
Day 7 · 10:30 AM
Hey Sarah, just a friendly follow-up from Bright Smile. Your next cleaning keeps small issues from becoming big ones. Want to grab a slot this week?
Yes! Can I do Friday afternoon?
Perfect, Friday 2pm is open. Confirmed! See you then 😊
📅
Appointment booked · $285 cleaning + x-rays
Pricing

Flat-rate campaigns.
No hidden fees.

One-time campaign pricing. You own the results. Performance-based rev share available for practices who want zero upfront risk.

Starter
Reactivation Starter
$497 one-time
  • Up to 200 contacts
  • 3-touch AI SMS sequence
  • HIPAA BAA included
  • NDA signed before data transfer
  • 48-hr campaign launch
  • Final results report
Order on Fiverr ↗
Premium
Full Practice Reactivation
$1,497 one-time
  • Unlimited contacts
  • 7-touch AI SMS sequence
  • HIPAA BAA + NDA included
  • Segmented by last visit date
  • Weekly performance reporting
  • 2 sequence revisions
  • Priority 24-hr support
Order on Fiverr ↗
Performance Option
Zero upfront. 15% revenue share on appointments booked.
Available for qualified practices. Message us before ordering to discuss eligibility.
Message us →
HIPAA & Security

Your patients' data is
handled with care.

We built our compliance stack before taking our first client. Every engagement is covered by a signed NDA and HIPAA Business Associate Agreement.

🔐
HIPAA BAA on every engagement

We execute a Business Associate Agreement (45 CFR 164.504) before any data transfer. You keep a signed copy.

📋
NDA signed before CSV transfer

Patient data never moves until the NDA is countersigned. We cover PHI, encryption standards, and breach notification within 48 hours.

🗑️
All data deleted within 30 days

Your patient list is used exclusively for your campaign and permanently deleted within 30 days of campaign completion. No exceptions.

📲
A2P 10DLC registered sender

We are registered with US carriers through the A2P 10DLC program. Every message includes opt-out language (STOP) in compliance with TCPA.

🔒
Encryption in transit and at rest

Patient data is encrypted in transit (TLS 1.2+) and at rest. No data is shared with third parties. No data is used for training AI models.

Compliance checklist
HIPAA BAA (Exhibit A)
Signed before every engagement
Non-Disclosure Agreement
Covers PHI and breach notification
A2P 10DLC Registered
Verified with US carriers
TCPA opt-out in every message
"Reply STOP to unsubscribe"
30-day data deletion guarantee
Written into every agreement
48-hr breach notification
As required under HIPAA
No third-party data sharing
Patient data never leaves our stack
FAQ

Common questions.

What software does my practice need to use this?
+
Any practice management software that exports a patient list to CSV works — Dentrix, Eaglesoft, Curve Dental, Carestream, and most others. We provide a step-by-step export guide for the most common systems. If you're unsure, message us before ordering.
Is this HIPAA compliant?
+
Yes. We execute a HIPAA Business Associate Agreement (BAA) before any data transfer, making Revvive your contracted Business Associate under 45 CFR 164.504. We follow all HIPAA Security Rule safeguards and delete patient data within 30 days of campaign completion.
How quickly can a campaign go live?
+
Within 48 hours of receiving your signed agreements and patient CSV, we build, load, and stage your campaign. A2P carrier registration is already complete on our end — there are no additional delays from carrier approval.
What response rates can I expect?
+
Dental SMS reactivation campaigns typically see 8–25% response rates depending on list freshness (patients 6–18 months dormant perform best), list quality, and practice location. Compare this to 1–3% for postcards and email. We'll show you realistic projections before you order.
What happens to my patient data?
+
Your CSV is encrypted in transit, used only for your campaign, and permanently deleted within 30 days of campaign completion — as stipulated in our NDA and HIPAA BAA. We never sell, share, or repurpose patient data under any circumstances.
Can patients opt out?
+
Yes — every message includes TCPA-compliant opt-out language ("Reply STOP to unsubscribe"). Opt-outs are honored immediately and contacts are removed from the sequence automatically. We honor any existing opt-outs in your list before launch.
Do I need to do anything once the campaign is running?
+
Just handle the inbound replies — patients who respond will text or call your practice directly to schedule. Your front desk books them as normal. We send you a Week 1 check-in report and a full results report at campaign close.
What if I want performance-based pricing?
+
We offer a 15% revenue share option for qualified practices who prefer zero upfront cost. This requires verifiable appointment tracking on your end (e.g., from your practice management software). Message us before ordering to discuss whether your practice qualifies.